Senior Application Support Engineer

Sofia, Bulgaria (Hybrid)

KPMG IT Service OOD is an IT service provider with a mission to digitalize the core business of KPMG IT Service GmbH and KPMG AG in Germany and their clients across the globe. We employ around 200 people in Sofia and deliver the full spectrum of IT services to our clients, including Software Engineering, Application & Platform Operations, Infrastructure and Cloud, Digital Compliance and Valuation of Financial Instruments.

Our Applications Unit is responsible for the stable operation, application support and ongoing development of approximately 300 applications for KPMG Germany.

We are now looking for an experienced Application Support Engineer with 5+ years of experience in building and maintaining application databases based on MS SQL Server.

As a Senior Application Support Engineer, your focus will be to:

  • Provide Advanced Support for Database-Related Issues:
    Troubleshoot and resolve complex problems, including performance issues across database, OS, network, and storage layers.
  • Analyze and Optimize Database Performance:
    Use various tools and techniques to enhance database efficiency, focusing on query optimization and resource management.
  • Implement Best Practices for Indexing, Query Optimization, and Resource Management:
    Apply advanced SQL knowledge to ensure effective database performance and problem resolution.
  • Collaborate with Teams to Address and Resolve System and Application Issues:
    Work closely with developers, system administrators, and other stakeholders, requiring strong communication skills in English and preferably German.
  • Generate Reports on Database Performance, Usage, and Incidents:
    Provide insights to support informed decision-making and strategic planning.
  • Implement and Maintain Security Measures:
    Protect data integrity and privacy, ensuring compliance with industry standards and regulations.
  • Maintain Comprehensive Documentation:
    Document database configurations, processes, and procedures to ensure clear traceability and knowledge sharing.
  • Participate in the Design and Implementation of New Database Solutions:
    Contribute to innovative solutions that address unique database challenges.
  • Oversee the Installation, Configuration, and Maintenance of MS SQL Server (Desirable):
    While not the primary focus, experience in these areas is beneficial.
  • Ensure High Availability and Disaster Recovery Solutions are in Place (Desirable):
    Familiarity with solutions like AlwaysOn and clustering is advantageous.

What you bring in:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in MS SQL Server databases administration and support.
  • Proven track record of managing large-scale databases and complex environments.
  • Proficiency in MS SQL Server, including T-SQL, SSIS, SSRS, and SSAS.
  • Strong understanding of database architecture, design, and best practices
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Ability to present ideas in business-friendly and user-friendly language
  • Experience with Microsoft Azure / Azure SQL is considered an advantage
  • Fluency in English, German is an advantage

What we offer:

  • The chance to work in a top talent team
  • Attractive remuneration
  • Build knowledge in cutting-edge technologies
  • Opportunity for continuous training, learning and certification
  • Experience in an international and multicultural organization
  • Work on challenging projects with clients in various industries around the globe
  • Modern office environment
  • Additional health insurance
  • Life insurance
  • 50+ benefits and services to choose from
  • Hybrid working policy

If you are interested in further exploring this career opportunity, please send us your CV.

Only shortlisted candidates will be contacted.

Senior Application Support Engineer

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Senior Application Support Engineer

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