Dynamics365 CE & Power Platform Solution Architect

Sydney, Australia (Hybrid)

A unique career opportunity

KPMG Delivery Network (KDN) is a global organization with delivery centres in Europe and India. As part of our growth strategy, we are on a journey to create a most experienced, talented and enthusiastic team of experts who are passionate about making a difference for our clients and our firm. Be the change and make the change. Join our talented and successful team and make the leap into the future.

Be part of our success

As part of KPMG International global strategy, KPMG Delivery Network is rapidly expanding its capability on Microsoft. KPMG’s strategic partnership with Microsoft is helping realize the potential of organizations across the globe through business transformation enabled by cutting edge technologies from Microsoft and KPMG deep industry expertise and assets. Our work focuses on Emerging Digital technologies include Data &AI, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Power Platform , e-commerce and Cloud Solutions. Using our business and IT expertise we are helping businesses in 50+ countries.

Role and Responsibilities:

This position is for a Dynamics 365 CE + Power Platform Solution Architect who is self-motivated, experienced, and skilled, to join the KPMG Delivery Network, a part of KPMG International. 

The Solution Architect will be expected to:

  • Possess expertise in D365 CE, Power platform, and Azure services.
  • Have an outstanding understanding of D365 CE capabilities, especially Sales, Services, Marketing, and Field Services.
  • Stay updated with the product roadmap and future releases of D365 Customer Engagement.
  • Be capable of crafting solution architecture and blueprints that cater to client needs.
  • Lead the pre-sales of D365 CE+ Power platform, including RFP response, solution approach, estimation, and scope definition.
  • Plan, design, and lead client workshops during pre-sales for scoping and/or project initiations.
  • Provide best practices on Solution Architecture, Estimates, Scoping, and deal structuring, and contribute to a compelling solution proposal.
  • Offer guidance and expert advice on all aspects of the relevant workstream of implementation.
  • Conceptualize, design, and create D365 CE Power platform offerings/pitch decks and share them within the network.
  • Collaborate with Regional Leads to assist them in various marketing and awareness initiatives.
  • Work closely with Microsoft alliance and Microsoft engineering/Fast track teams to build productive relationships and amplify impact.
  • Lead the design and configuration of sector-specific templates to enhance the out-of-the-box Dynamics 365 functionality, providing KPMG with a unique selling point and resalable/reusable assets.
  • Lead client kick-off for newly won opportunities and ensure a smooth transition to delivery teams.
  • Exhibit excellent cross-boundary collaboration by building a strong network and relationship within the KPMG global network.
  • Ensure that our pre-sales engagements are delivered with the same rigor and attention to detail as our client engagements.
  • Identify training needs within the team and provide coaching to other team members.
  • Meet and exceed customer expectations in terms of business knowledge, skills, and behaviour.
  • Identify business/project risks during the pre-sales cycle and include mitigation strategies to de-risk.
  • Show operational discipline and rigor in managing and updating the pipeline with relevant and up-to-date information.
  • Identify opportunities for asset and innovation development that could lead to a market differentiator.
  • Perform additional duties as may occur from time to time as instructed and agreed by the Global Practice Lead.
  • Ensure timely completion of internal processes and mandatory training in all activities.
  • Represent KPMG in a professional and positive manner at all times.
  • Be open to travel - expected travels would be up to 30%


The ideal candidate for this role should have:

  • Over 15 years of extensive experience in presales and delivery of Dynamics365 CE+ Power Platform engagements for international clients.
  • At least 5 full project life cycle experiences involving Scoping, Estimation, Architecture, Design, Customizations, Testing, and Deployment.
  • Deep knowledge of Dynamics 365’s functional capabilities and best practices, with relevant certification.
  • Experience with leading ISVs by industry that can be part of the overall solution on D365 CE.
  • Exceptional knowledge of all CE core concepts and processes including Sales, Marketing, Services, and Industry clouds.
  • Good understanding of Azure, Cloud technologies, Dynamics 365 Co-Pilot, integration tools and technologies, Power Platform technologies, and automated testing tools such as RSAT, Easy Repro.
  • Broad understanding of the software development lifecycle, including development management, release management, data migrations, cut-over planning, and early live support.
  • Experience with Agile and Waterfall methodologies.
  • Ideally, a degree level education, Masters preferred.
  • At least 5+ years of relevant experience in a similar role, particularly in a professional services/consulting firm or Product company.
  • Exposure to presales activities and client-facing demos.
  • Experience in conducting functional interviews and quickly transforming them into a compelling POC.
  • Willingness to travel frequently.
  • Experience operating in Shared Services or nearshore teams.
  • Excellent communication and presentation skills, with the ability to influence stakeholders and communicate with clarity.
  • Excellent written and verbal English language skills. Additional fluency in Dutch, French, German, or Italian is preferred.
  • Certified in PL-600 (Must), MB 220, MB -230, MB-240, MB 260 (Must), MB -910, AZ-204, and AZ-900.

Preferred Accreditation:

  • Should be a current or past MVP (Microsoft most Valuable Professional)

The soft skills required for this role include:

  • Strong leadership and the ability to deliver through others.
  • Proven stakeholder management skills.
  • Excellent client-facing skills with the ability to influence outcomes.
  • Ability to work independently and in a team environment.
  • Professional demeanour and good time management skills.
  • Ability to think clearly under pressure and solve complex problems creatively.
  • Emphasis on client satisfaction.
  • Desire to constantly learn and incorporate new technologies and software.
  • Promotion of the company’s values.
  • Good communication skills and ability to coach and mentor others.

Dynamics365 CE & Power Platform Solution Architect

Job description

Dynamics365 CE & Power Platform Solution Architect

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